Thank you for visiting Lene Hair!
Lene Hair's policy is to respect and protect the privacy of our users. We take every possible measure to safeguard your personal information.
We cannot be held responsible for the content or privacy practices of any website not operated by Lenehair to which the Site links or that links to the Site.
In an effort to provide the best service to our clients, LeneHair.com periodically sends out special offers and discounts via electronic notice (email). At any time you may unsubscribe to our notices by sending an unsubscribe email.
COLLECTION AND INFORMATION USE
Personal Information Collection
All the personal information collected on this site is held strictly confidential and not sold, reused, rented, disclosed, or loaned. Strict guidelines are followed in order to keep your personal information secret. Your personal information is used solely for the intention of fulfilling your order and providing an efficient, meaningful, customized experience by making your buying experience a success. For example, we can use your personal information to:
Make this site user-friendly for you by assisting the second time you enter your information. This is entirely for your benefit you don't have to enter information more than once Make information, products, and services easily accessible to you
Create relevant content to guide and help you
Inform you of recent information and products, promotions and services
a) Registration and Order: Prior to using specific parts of Site or placing an order, you require completing an online registration form. During the registration process, you will be implied to provide us with your specific personal information, including, but not limited to your name, shipping & billing address (es), phone number, email address, and credit card number. Moreover, we might also ask for your country of residence and/or your organization's country of service, so we can follow the relevant laws and ordinances. This sort of personal information is used for billing purposes, order fulfillment, further communication about your order and Sites, and also for internal marketing purposes. If we face a difficulty while processing your order, your personal information can be used to contact you.
b) Email Addresses: Some sections of the Site allow you to enter your email address for purposes including, but not limited to: to register for a contest; to seek alerts to notify in case of the launch of new brands, new product styles, or other new products; or to sign up for email newsletters and special offers. Your participation in a contest is entirely optional and voluntary. We use this information to notify contest and sweepstakes winners and award them with prizes. On the site, we may post the names, cities and states, photos and/or videos of contest and sweepstakes winners. Agreeing to enroll for a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers and this will be revealed in the official rules administering the contest or sweepstakes.
Information Use and Disclosure:
Internal Use: We use your personal information for your order fulfillment and provide you with the customer service. We may use your personal information internally for improving the site's content and layout, to increase outreach, for our own marketing purposes (including marketing services and products), and to find common marketplace information about the visitors to the site. In order to promote such use and the other use described in section 2, we may share your information with affiliates under site's control.
Communications with Customer: In an effort to provide the best service to you we will leverage your personal information to communicate with you about the Site and your orders and its delivery. Additionally, you may get a confirmation email when you register with us. We may send you a service-related announcement on the limited occasions. Also, you may provide your email address to register for a contest or sweepstakes; to receive alerts and notifications during the launch of new brands, new product styles, or product sizes; or to sign up for email newsletters and special offers. We periodically send out special offers and discounts via electronic notice (email). And at any time you may unsubscribe to our notices by sending an unsubscribe email. As we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders
FURTHER POLICY UPDATES
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE NAME||COOKIE DESCRIPTION|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows displaying pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use the cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|