Privacy Policy

Privacy Policy

Thank you for visiting Lene Hair!

Lene Hair's policy is to respect and protect the privacy of our users. We take every possible measure to safeguard your personal information.

This Privacy Policy, will help you understand how we manage, use and (only under special circumstances) disclose your personal information. You will also get to know the stringent steps we practice to guard your personal information. Furthermore, this Privacy Policy describes your rights and choices about the gather, use, and disclosure of your personal information. You accept all the practices mentioned in this policy by visiting the site directly or through any other sites.

This privacy policy pertains to this Site. This privacy policy does not certainly apply to any offline collection of your personal information. Please refer to the following details:

We cannot be held responsible for the content or privacy practices of any website not operated by Lenehair to which the Site links or that links to the Site.

In an effort to provide the best service to our clients, LeneHair.com periodically sends out special offers and discounts via electronic notice (email). At any time you may unsubscribe to our notices by sending an unsubscribe email.

COLLECTION AND INFORMATION USE

Personal Information Collection

All the personal information collected on this site is held strictly confidential and not sold, reused, rented, disclosed, or loaned. Strict guidelines are followed in order to keep your personal information secret. Your personal information is used solely for the intention of fulfilling your order and providing an efficient, meaningful, customized experience by making your buying experience a success. For example, we can use your personal information to:

Make this site user-friendly for you by assisting the second time you enter your information. This is entirely for your benefit you don't have to enter information more than once Make information, products, and services easily accessible to you

Create relevant content to guide and help you

Inform you of recent information and products, promotions and services

a) Registration and Order: Prior to using specific parts of Site or placing an order, you require completing an online registration form. During the registration process, you will be implied to provide us with your specific personal information, including, but not limited to your name, shipping & billing address (es), phone number, email address, and credit card number. Moreover, we might also ask for your country of residence and/or your organization's country of service, so we can follow the relevant laws and ordinances. This sort of personal information is used for billing purposes, order fulfillment, further communication about your order and Sites, and also for internal marketing purposes. If we face a difficulty while processing your order, your personal information can be used to contact you.

b) Email Addresses: Some sections of the Site allow you to enter your email address for purposes including, but not limited to: to register for a contest; to seek alerts to notify in case of the launch of new brands, new product styles, or other new products; or to sign up for email newsletters and special offers. Your participation in a contest is entirely optional and voluntary. We use this information to notify contest and sweepstakes winners and award them with prizes. On the site, we may post the names, cities and states, photos and/or videos of contest and sweepstakes winners. Agreeing to enroll for a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers and this will be revealed in the official rules administering the contest or sweepstakes.

c) Cookies and Other Technology: Like many other sites, this Site uses cookies and web beacons (also known as clear GIF technology or "action tags") to expedite your navigation, recognize you and your access privileges, and track your Site usage.

Information Use and Disclosure:

Internal Use: We use your personal information for your order fulfillment and provide you with the customer service. We may use your personal information internally for improving the site's content and layout, to increase outreach, for our own marketing purposes (including marketing services and products), and to find common marketplace information about the visitors to the site. In order to promote such use and the other use described in section 2, we may share your information with affiliates under site's control.

Communications with Customer: In an effort to provide the best service to you we will leverage your personal information to communicate with you about the Site and your orders and its delivery. Additionally, you may get a confirmation email when you register with us. We may send you a service-related announcement on the limited occasions. Also, you may provide your email address to register for a contest or sweepstakes; to receive alerts and notifications during the launch of new brands, new product styles, or product sizes; or to sign up for email newsletters and special offers. We periodically send out special offers and discounts via electronic notice (email). And at any time you may unsubscribe to our notices by sending an unsubscribe email. As we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders

FURTHER POLICY UPDATES

If we modify or change this Privacy Policy, we will post changes and updates on the site to make you aware of the kinds of information we collect, use and disclose. We urge you to go through this Privacy Policy to know for any changes in our Privacy Policy. If you have any questions about the Privacy Policy, please contact us at +86 18688385408 or sales@lenehair.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAMECOOKIE DESCRIPTION
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows displaying pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use the cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

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